Why Am I Getting Three Billings Statements from MCMC?

14 Nov 2016 Did You Know?

The Mountrail County Medical Center is currently under an electronic health records (EHR) conversion. One item we need to have people be aware of is that the hospital and clinic are separate entities with services being billed out separately. It’s very similar to the fact that Trinity sends out bills for services rendered at the Hospital under one entity and services provided by the provider under another.

Our old EHR, Healthland, is producing statements for visits prior to June 23rd, 2015. These statements are coming from HRG (Healthcare Resource Group) and these statements will be postmarked from Spokane Valley, Washington.

Clinic services rendered on June 23rd, 2015 going forward are being billed through our new clinic EHR, Athena Health and these statements will be postmarked from Belfast, Maine.

Hospital services rendered on June 23rd, 2015 going forward are being billed through Patient Co. and these statements will be postmarked from our Stanley address.

In the very near future we hope to have our clinic and hospital services combined through Athena Health, with all statements coming from their headquarters in Maine. This billing is a service that is provided by our new EHR, Athena Health.

Due to the sun setting of our old EHR, Healthland, we are finding claims that were not properly submitted for payment and are doing so now. So, you may receive a bill from quite some time ago due to this clean up. Until all our EHR accounts are cleaned up and paid in full, you may get a bill from any of the above billing companies.

If you have any questions on statements you receive from MCMC please call the following:

  • Hospital and Clinic Statement PRIOR to June 23rd, 2015 – Billing Company: HRG – Please call the number written on the statement
  • Hospital Statements AFTER June 23rd, 2015 – Billing Company: Patient Co. – Please call 628-2424 and ask for the Billing Department
  • Clinic Statements AFTER June 23rd, 2015 – Billing Company: Athena Health – Call 628-2505 and ask for the Billing Department

We appreciate your patience during this conversion and thank you for choosing us.

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